Last Updated: Mar 1, 2024
ASHI respects your privacy and is committed to protecting your privacy. Our aim
is to provide you a safe and secure surfing experience whenever you visit our website.
This Privacy Policy is created in order to demonstrate our firm commitment to your
privacy.
This privacy notice describes our online information practices to inform you about
what information we collect, why we collect such information and how we use the
information that we collect from our customers. By visiting
www.ashidiamonds.com you are accepting the practices described in this
Privacy Policy.
ASHI may amend this policy at any time by posting a revised version on our website.
We encourage you to periodically review this page, to be informed of how we are
committed to protecting your privacy. You can find the last updated date on the
top of this page. If you have any queries or concerns about policy or policy update,
you should first contact the ASHI Customer Service Department at
customerservice@ashidiamonds.com or call us on our Toll Free number (800)
622-2744.
How ASHI Collects the Personal Information About Their Customers?
In general, you can browse our website without telling us who you are or revealing
any personally identifiable information about yourself. We collect your personal
identifiable information at the time of your Account Registration, Contact Us, Email
Reference, Refer a Friend, Request Information and any place any Cookies or Web
Beacons or record any Web Log information at the time of your site visit. Personal
identifiable information means any information that may be used to identify an individual,
including but not limited to first and last name, physical address, email address,
phone number, IP address, credit card number or other contact information that may
be used to identify an individual.
In order to provide our full range of services, we may collect the following types
of information:
- Information you provide us – When you create an account with us, we ask you
for personal information (such as your name, email address, mailing info and phone
numbers). You can choose not to give certain information, but then you might not
be able to take advantage of many of our enhanced features. When you submit your
personal information to us, you are giving us your consent to the collection, use
and disclosure of your personally identifiable information as set forth in this
Privacy Policy.
- Cookies – www.ashidiamonds.com uses cookies
to enhance your browsing experience. Cookies are small pieces of information saved
by your browser onto your computer. Cookies are used to remember various aspects
of your visit. This information is used by www.ashidiamonds.com
to guarantee a consistent and uninterrupted experience. Cookies will allow you to
revisit without losing many of your settings. We do not use cookies to save personal
information for outside uses.
We use both session Id cookies and persistent cookies. For the session Id cookie,
once users close the browser, the cookie simply terminates. A persistent cookie
is a small text file that remains stored on the user's hard drive. Persistent cookies
can be removed by following your specific Internet browser instructions. The help
portion of the toolbar on most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify you when you receive
a new cookie, or how to disable cookies altogether. However, cookies allow you to
take full advantage of some of www.ashidiamonds.com
enhanced features, and we recommend that you leave them turned on.
- Web Log – Like most standard Website servers, our servers also record information
that your browser sends whenever you visit our website. These server logs may include
information such as your web request, internet protocol (IP) address, browser type,
browser language, internet service provider (ISP), referring/exit pages, platform
type, date and time of your request, number of clicks to analyze trends and one
or more cookies that may uniquely identify your browser. Web log information is
not personally identifiable information.
- User Communications – When you send email or other communication to ASHI,
we may retain those emails and other communications in order to process your inquiries,
to respond your requests and to improve our services.
- Referral Service – If you choose to use our referral services to
tell a friend about our products, order cart content and ecatalogs, we ask the name
and email address of your friend. ASHI will automatically send an email to your
friend providing a link to the specific contents and inviting them to visit our
website. ASHI stores this information for the sole purpose of sending this one-time
email and tracking the success of our referral program. The friend may contact www.ashidiamonds.com via email to request the
removal of this information from our database.
- Links – This Privacy Policy applies to
www.ashidiamonds.com only. Our website contains links to other sites and we
are not responsible for the privacy practices of such other sites. We encourage
our users to be aware by reading the privacy statements of each and every website
that collects personally identifiable information. These other sites may place their
own cookies or other files on your computer, collect data or solicit personal information
from you.
How We Use the Personal Information We Collect?
The information, we collect from you, is used to process your inquiries, to respond
to your requests, fulfill any orders, and to improve our products & services. The
information is solely used for the above mentioned purposes only.
In order to provide our full range of services, we may use your information in the
following ways:
- Internal Use of Information – ASHI reserves the right to use your
personally identifiable information internally to improve our marketing and promotional
efforts, website content and product offerings. We can also use information gathered
through cookies and web log for our internal research. We may use your information
to conduct internal research on our users’ demographics, interests, behavior and
actions. These internal research reports and findings will not be disclosed to you.
- Open Accounts with Third Party Service Providers – ASHI reserves
the right to use your personally identifiable information to set up accounts with
third party service providers, technology companies, software providers, hosting
companies, domain registrars, payment gateways, financial institutions, product
and content providers, etc. in order to set up new services.
- Marketing Campaigns – With your consent, we may use your email
address or other personally identifiable information to send commercial, marketing
or promotional messages.
- Testimonials – With your consent, we may use your testimonials,
name, company information, email address or other personally identifiable information
on our website, in press releases and in our marketing or promotional materials.
How We Share Personal Information with Other Parties?
ASHI does not sell, rent or distribute your personally identifiable information
to third parties except for the below mentioned purposes or reasons:
- Legal Disclaimer - ASHI may disclose information, including personally
identifiable information, in order to comply with any applicable law, regulation,
judicial proceeding, court order or governmental request.
- Fraud Protection - ASHI may disclose information, including personally
identifiable information, in order to scrutinize, prevent or take action against
suspected frauds or illegal activities. We may also exchange information, including
personally identifiable information, with other organizations and companies to protect
online and credit frauds.
- Third Party Service Providers - We may employ services of authorized
third parties, either companies or individuals, to perform research and other related
functions. ASHI may give access to your information to such third parties and other
companies to perform their research and functions. These third parties or other
companies may include customer support companies, web hosting companies, payment
gateways, financial institutions, shipping companies, data analysis firms, email
service providers etc. These third parties are not authorized to use your personally
identifiable information for any other purpose(s) other than the purpose(s) set
forth by ASHI.
- Business Transfer - As we continue to develop our business, we
might sell or buy stores, subsidiaries, or business units. In such transactions,
customer information generally is one of the transferred business assets but remains
subject to the promises made in any pre-existing Privacy Notice (unless, of course,
the customer consents otherwise). Also, in the unlikely event that ASHI, or substantially
all of its assets are acquired, customer information will of course be one of the
transferred assets.
- Special Events - If you elect to participate in any of our promotions,
sweepstakes, surveys, questionnaires or contests during your visit to our website,
ASHI may share your personally identifiable information with the other organizations
participating in the event. These other organizations are not authorized to use
your personally identifiable information for any other purpose(s) other than the
purpose(s) set forth by ASHI.
How We Protect Your Personal Information?
ASHI is committed to protecting your personally identifiable information and uses
all precautionary measures to offer a safe and secure online environment. We use
very advanced security technologies and procedures to protect your personally identifiable
information from unauthorized access, use or disclosure. We may use Secure Sockets
Layer (SSL) software, which encrypts information you input, for transmission of
your credit card information. It is important for you to protect against unauthorized
access to your password and to your computer. Be sure to sign out when finished
using a shared computer.
Our employees are kept up-to-date on our security and privacy practices. ASHI grants
access of your personally identifiable information to very limited employees such
as Customer Service, Shipping & Accounting persons for performing their specific
jobs. These employees are bound by confidentiality obligations and may be subject
to discipline, including termination and criminal prosecution, if they fail to meet
these obligations. However, no data transmission over the internet can be guaranteed
to be 100% secure. As a result, while ASHI strives to protect your personal information
and privacy, we cannot guarantee or warrant the security of any information you
disclose or transmit to us online and cannot be responsible for the theft, destruction
or inadvertent disclosure of your personal information.
How to Update Your Personal Information?
At any given point of time, you may update or correct your personally identifiable
information as well as your preferences through our online account profile update
facility. You are requested to update your personally identifiable information in
case of any changes in your name, phone number, email address, postal address or
zip code. You can also update or correct your information by contacting the ASHI
Customer Service Department at customerservice@ashidiamonds.com
or call us on our Toll Free number (800) 622-2744.
How to Unsubscribe?
At any given point of time, you may choose to unsubscribe from any future commercial
communications or marketing messages from www.ashidiamonds.com.
For unsubscribing, you may change your preferences by modifying your profile or
by clicking the "unsubscribe" link at the bottom of email or by contacting our ASHI
Customer Service Department at Toll Free number (800) 622-2744. We may, however,
use your personally identifiable information without further consent for non-marketing
or administrative purposes (such as notifying you of major website changes or for
customer service purposes).
How You can Contact Us About Privacy Questions?
If you have any queries or suggestions about our privacy policy, please feel free
to contact us at:
ASHI
18 East 48th Street
14th Floor
New York, NY 10017
Tel: (212) 319-8291 | (800) 622-2744
Email:
customerservice@ashidiamonds.com